Phone: (775) 302-0718 Address: 2220 Meridian Blvd Suite #YP474 Minden, NV 89423 USA

FAQ:

 

ACCOUNT MANAGEMENT:

 

How do I register for a AllForDrones account?

Visit the AllForDrones Official Website at  allfordrones.com click the “Register” button at the upper right corner of the home page to enter the registration page.
Enter your email address, username, password and password again.
Make sure that your email is valid and you choose a password you can remember

How do I retrieve a password?

Click “LOGIN” button at the top right corner of the AllForDrones Official website to go to the login page.
Enter your registered email address and click “Forgot password?” next to the “LOGIN” button.
You will be sent an email with a link to retrieve your password. Only click this link once.

How do I change my password?

Login your account and select “My Account” on the left of the page and find and click “Change Password” under your email address.
Enter current password, new password and retype new password, and click “SAVE” button.

How do I change the registered email address for my AllForDrones account?

Enter a valid email address when you register, since this address cannot be changed after registration.
If you want to change your email address, we recommend registering for another AllForDrones account with a new email address

 

SHOPPING GUIDE:

 

How do I register my AllForDrones Account?

1) Visit the AllForDrones website at allfordrones.com
2) Click the icon in the top right corner of the website and select “Register”.
3) Fill in your personal information and click on “Register”.

How do I place an order?

1).Visit the product website on the Official AllForDrones Online Store (allfordrones.com/shop) and click on “Add to Cart” or “Buy Now”.
2).Proceed to Checkout.
3).Fill out the delivery details and payment details, then confirm your order.
4).Follow the directions provided to pay for the order.

 

 

ORDER INFORMATION:

 

How do I change items in my order?

You cannot change the items in your order.If you have already paid, please contact our Customer Service Team at [email protected] to cancel the order for a refund. You can then place a new order.

How do I cancel my order?

Sign into your AllForDrones account and click “My Orders”. In the top right of the order number, click the “refund order” button.
You cannot cancel orders online once items have been shipped. Please contact our Customer Service Team online at [email protected]

Can I split my order?

Normally, we will not split orders. If you have ordered many different types of products, then we will ship them together instead of shipping them individually. If you want to receive products individually as soon as they are available, please place separate orders

Why did I receive two packages from different companies for one payment?

Because your products are provided by different companies registered under AllForDrones.

Why did I receive two refunds when I returned my products at the same time?

Because your products are provided by different companies registered under AllForDrones.

Do different companies have the same warranty policy?

The same warranty policy applies to all products registered under WeLikeDrones.

 

PAYMENT:

 

How can I pay for my order?

We accept the following forms of payment:
  1. Credit Cards
  2. MasterCard
  3. Visa
  4. Paypal
  5. 2checkout
Note:
1) We take security and fraud protection very seriously. Your information is stored safely and all credit and debit cardholders are subject to validation and authorization by both us and the card issuer.
2) If your payment cannot go through, please contact the issuing bank for help. If they cannot identify the problem, we suggest trying another method of payment.

When will I be charged for my order?

If you pay by credit card or debit card, we will receive temporary authorization to charge your card once you have completed the payment process. We will charge you when we ship out your order or when your temporary authorization ends, whichever comes first. Temporary authorization periods for different countries and payment methods are listed below:

Visa and MasterCard:
USA, Canada, Puerto Rico, South Korea, Hong Kong, Macau, Singapore, Indonesia, and United Arab Emirates — 28 days

Japan, Taiwan, Australia, New Zealand, and Europe — 26 days

Maestro:
Canada, Puerto Rico, South Korea, Hong Kong, Macau, Singapore, Indonesia, and United Arab Emirates – 28 days
Japan, Taiwan, Australia, New Zealand, and EU — 26 days

JCB:
USA, Canada, Puerto Rico, South Korea, Hong Kong, Macau, Singapore, Indonesia, United Arab Emirates, Japan, Taiwan, Australia, New Zealand, and EU — 28 days

American Express, Diners Club International:
Canada, Puerto Rico, Japan, Taiwan, Singapore, Indonesia, Australia, New Zealand, and EU — 28 days

If you pay using an online payment service such as PayPal, Giropay, iDeal, or SOFORT, we will charge the order amount as soon as you have completed the payment, as these services do not support deferred payment.

I have paid for the order, why is my order status still pending?

The delay may result from time required to synchronize payment confirmation between our and the payment processor’s system. Contact Customer Care using our online chat service.

What can I do if the payment for my order is declined?

If your payment has been declined, you will need to place your order again. We’re not able to reinstate an order once the payment has been declined.

To help ensure your order is not declined when placing a new order we suggest checking the following:

1) Your order information (eg. phone number, email address) before submitting your order; if you are shipping to a business address, make sure to put your name on the order.
2) Card details to make sure the information is correct, e.g. the expiry date and your billing address.
3) Enter the correct security code – that’s the three digit number on the backside of your card.
4) Your card issuer may have declined your payment. As they don’t tell us the reason for this, it’s best to check with them.
If you have checked all of the above, try paying with another card or with another form of payment.

Will there by any customs or duty fees?

Our shipping will cover shipping to most countries however in certain countries, you may be responsible for customs fees and tariffs. Please contact your local customs office for more information. We take every effort to ensure a quick and smooth delivery, however we do not take responsibility for any delays and/or extra fees which may be applied via customs and duty offices in the receiving country. As the recipient, you are liable for all import duties, customs and local sales taxes applied by the country you are shipping to. Payment of these is necessary to release your order from customs on arrival.
Taxes and duties are calculated per your shipping country.

How do I track my order?

The tracking number will be sent to your email when your order has been shipped. Please note that some countries do not return tracking information but rest assured your order is on its way.

When does the package ship?

Orders are processed for shipment within 3-5 business days (Monday-Friday excluding holidays).

Whoops.. I gave you the wrong address, can I change?

All good, email us ASAP (like seriously) at [email protected] we’ll do our best to update this before your order is shipped! If you’re too late and your order has already been shipped, we can’t change the address or redirect the parcel. In this case, we’re not able to send you another one so it’s best to contact the postal service.

Is my Personal Payment Profile secure?

We understand the importance of security in online transactions. WeLikeDrones takes all necessary security measures to protect your credit card and other confidential personal information. WeLikeDrones does not share this information to any outside organizations.